Saturday , 23 January 2021

digital

Managing the Post-Covid Surge in Default Servicing

COVID-19 has struck the U.S. economy like a Mack truck, forcing over 36 million unemployment claims within two months. Simply capturing the more than four million mortgage forbearance requests from distressed borrowers nearly broke many servicing call centers. Managing this concentrated wave of delinquencies through resolution will take 20 times more effort. Servicers who use … The post Managing the …

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