Sunday, 11 April 2021 | The Latest Buzz for the Appraisal Industry

Is it Time to Reevaluate Your Approach to Customer Service?

Editor’s note: This article appears in the March 2021 issue of DS News, available here. The legal industry is notoriously resistant to change. Led by severely outdated court systems, the profession has—until recently—felt little historical pressure to innovate by modifying habits or implementing new tools. However, the global pandemic, coupled with the “Age of the Customer,” has changed everything. Embracing technology …

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