San Diego-based independent mortgage bank RWM Home Loans has engaged digital lending solutions specialist Tavant to develop and deploy a customized digital infrastructure in order to streamline the digital mortgage lifecycle, generate operational efficiencies to process loans faster, and reduce the overall cost of originating loans.
RWM Home Loans has leveraged the Tavant digital platform to automate processing for Ginnie Mae capital market loans, which enabled them to cut overall costs by 80% and reduce cycle time from four hours to just two minutes – which is a 99% increase in process optimization. Additionally, RWM Home Loans will soon be rolling out an automated disclosure process, projected to yield an additional 78% cost savings while increasing the process’ speed and accuracy.
Partnering with Tavant is also enabling the lender to provide a more engaging customer experience with new mobile and portal applications while also supporting its growth with scalable digital solutions and an accelerated digital mortgage process.
“We place a tremendous emphasis on developing relationships not only with our clients, but also with our nationwide lending sources and service providers,” says Susanne Livingston, EVP and owner of RWM Home Loans. “What truly set Tavant apart from other providers in the space was their commitment to our success. We view them as an extension of our team, and together, we have embarked on an enterprise-wide digital transformation to advance our digital lending capabilities and transform the lending process, start to finish.”
Photo: Susanne Livingston
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